Synnefo is a nine year old company dedicated into developing software solutions for Internet Service Providers & Multiple System Operators. Since its inception in 2010, Synnefo has been rigorously researching on providing best solutions to small, medium and large Internet Service Providers and Multiple System Operators.
Efforts paid off in the form of Synnefo Internet Management Software (IMS) and Synnefo Subscriber Management Software (SMS) – a comprehensive solution for maximizing revenues and minimizing technical difficulties of administrators and management staff. Synnefo has a strong team of 50+ trusted lieutenants who has built this software which helps manage the whole system with ease and transparency. Their focus is not only to build software but also provide complete solution to the customers, among which top priority is 24x7x365 support.
Irrespective of geographical barriers, working together for our client’s success is our objective. Because of our dedication towards excellence, we always emphasize on providing quality service in everything we do.
If you want to get ahead…get a Synnefo software!!
Mission " To deliver exceptional software solutions and services to our clients. "
Vision " To develop in a consistent manner and grow as a major software solution provider in the competitive global market. "
Redefine your business with SYNNEFO IMS. It offers comprehensive solution to ISPs for new revenue generation using pre-paid coupons based on hours/days, data usage and discounts. It facilitates ISPs to provide internet access on secured networks and helps reduce revenue leakages by managing and monitoring Franchisees/ Operators based on their administrative access level. The subscriber/accounting management software has about 1 million users and continuously expanding.
Synnefo IMS helps in managing customer acquisition, renewals, collections, analyzing data, complaints and portal for your end users to manage their accounts. IMS comes with Payment Gateway Integration thereby easing the revenue flow and SMS Integration to keep you in constant touch with your customers.
Synnefo IMS is also IPV6 ready.
Synnefo Subscriber Management Software is a comprehensive solution which helps gain insight of the business operations and customer behavior. SMS is a very user friendly software which helps reduce revenue leakages by managing and monitoring the Billing and Collections.
Multiple packaging of channels gives more viewing choice to the end customers. Setup box activation/deactivation along with inventory can be managed for ease of the administrators.
SMS can be integrated with CAS or can be used only for accounting purpose too. A one stop solution for Subscriber Management, Setup Box Management, Inventory, Accounting Management, Notification Management, Complaint Management and many more….
Manage customers on the go with this application.
Real time updation on the server thereby reducing revenue leakages.
The easiest portal on the mobile. My account for the customers to check current plans, renew plans, make payment and lodge complaints. Notifications also can be sent to the users through app. The application will affect more than just your operations — it will transform your entire business.
The core success of the business lies in providing best of the services. All complaints can be managed on the move and thereby achieving 100% customer satisfaction.